|
2011 |
2010 |
2009 |
2008 |
2007 |
Last 5 yrs avg |
Last 10 yrs avg |
Last 31 years avg* |
Last 31 yrs totals* |
BGEA |
23 |
33 |
27 |
34 |
46 |
32.6 |
34 |
35 |
1036 |
Classes |
14 |
13 |
16 |
20 |
18 |
16.2 |
14 |
15 |
412 |
452 |
551 |
602 |
708 |
844 |
631.4 |
716 |
514 |
8730 |
|
ILL |
7 |
12 |
27 |
20 |
37 |
20.6 |
25 |
20 |
338 |
Letters and faxes |
9 |
4 |
3 |
5 |
9 |
6 |
10 |
41 |
1139 |
One-on-one |
17 |
32 |
18 |
24 |
24 |
23 |
32 |
38 |
642 |
Phone |
51 |
77 |
78 |
114 |
162 |
96.4 |
132 |
142 |
3973 |
Presentations |
3 |
5 |
12 |
3 |
4 |
5.4 |
6 |
6 |
179 |
Totals |
576 |
727 |
783 |
928 |
1144 |
831.6 |
969 |
811 |
16449 |
*Total and averages are based on the number of years for which that particular statistic has been gathered. For example, BGEA statistics have been gathered for 31 years, so the total is divided by 31; e-mail statistics have been gathered for 18 years, so that statistics is divided by 18. No statistic has been gathered for less than 18 years. All categories above are exclusive (if a phone caller asks for an inter-library loan, the request is counted under "Inter-Library Loan" or Phone" but not under both)
Definitions:
BGEA: Requests for information from the Billy Graham Evangelistic Association
Classes: Session prepared for a group in the Reading Room (Starting in 2006, there were no classes held in the Reading Room)
Inter-Library Loan: Material loaned by the BGC Archives to another archives and library for the use of one of their patrons.
On-on-one: Assistance given by staff to a patron on a one-to-one basis outside the Reading Room
Presentations: Session prepared for a group outside of the Reading Room (Starting in 2006, all sessions were held outside the Reading Room. Many were held next door in the Archival Seminar Room)